It is not a must, but it is recommended to make a reservation before going to Trailanqui because of the large number of people that go, especially in the summer months and weekends. In addition, Trailanqui is open all year hosting conferences, courses, and special events which sometimes use all of Trailanqui's facilities.

To make a reservation, call us at the Trailanqui Hotel & Resort at (56-45)578218 or at (56-45)578219; or call the commercial offices in Temuco city at (56-45)231416; or write us an email at info@trailanqui.com asking for a reservation. After we confirm the availability, we request that at least 50% of the total value of your stay be prepaid and the proof of payment be faxed to (45)272359 or emailed to info@trailanqui.com. After we receive this information, you will be sent a confirmation of your reservation by mail, fax and/or email.

(1) The 50% that you prepay corresponds to 50% of the amount of the total stay of the reservation.
(2) The remaining balance will be paid in full upon arrival to Trailanqui.
(3) Cancellations can be made by faxing (45)272359 or by sending a certified letter to: Andres Bello 471 Oficina #3, Temuco (considering the delivery date)
(4) When canceling prior to 30 days before the start of the reservation, you will be reimbursed 95% of the total amount.
(5) When canceling prior to 15 days before the start of the reservation, you will be reimbursed 45% of the total amount.
(6) There will not be reimbursements on cancellations made within 15 days of the start of the reservation.
(7) There will not be reimbursements when leaving before the end of the reservation.

Check-In 14:00 PM
Check-Out 11:00 AM

Children three years old and under are not charged for lodging, and a complimentary crib will be provided for them if it is requested when making a reservation. Children over three years old are not charged lodging when sharing a bed with an adult.

There are televisions only in the public lounges of the Hotel. We do not want our children to stay in their rooms watching TV when there is a world to discover outside with plenty of activities organized by recreation coordinators starting with milking the cows at 8:00 in the morning, until fun bonfires and guitar at the end of the day.

Yes, there is a shuttle that can requested when making a reservation. The fee will depend on the amount of people who ride and on the distance travelled.

· You can go to Temuco which is 1 hour (67 km.) from Trailanqui, visit the Ñielol Hill national park, the regional Araucano Museum, Municipal Market; and go shopping the in commercial centers and department stores.
· You can go to Villarrica, which is 40 minutes (33 km.) from Trailanqui, see the beautiful Villarrica Lake and Volcano, and check out the artesian shops with a large variety of locally handmade goods.
· You can go to Pucón, which is 1 hour (55 km.) from Trailanqui, try your luck in the casino at Hotel del Lago, climb the Volcano, go rafting in the Trancura river, and relax in some of the many hot springs in the area.
· And you can go to magical Conguillio National Park which is to 1 1/2 hour (90 km.) from Trailanqui, where you can visit Conguillio Lake, Green Lagoon, Rainbow Lagoon, Truful Truful Waterfall, eruptions of the LLaima Volcano, go hiking in the Sierra Nevada Mountains, visit the museum of flora and fauna, see ancient monkey-puzzle trees and more.

It is not necessary. Trailanqui has clubs you can use when taking a class.

It is free for hotel guests. For guests staying in cabins or in the campground there is a cost of U$ 3 for adults and U$ 2 for children. There is a cost of U$ 6 for adults and U$ 3 for children who come for the day.

Trailanqui has a mini-market totally equipped with everything you might need including fresh fruit and vegetables grown in our organic garden, the finest meats in the south of Chile, freshly baked bread, along with dairy products, packaged goods, wine and liquor. There is also prepared food you can take out. So, if you are camping or staying in a cabin, you can cook, buy prepared food, or eat at the Trailanqui Restaurant.